Shipping policy
Shipping Policy
Last updated: August 2026
Thank you for shopping with Outsource Clothing. As a second-hand menswear store, each item in our collection is one-of-a-kind, so we take extra care to get your order to you safely and promptly.
Order Processing & Dispatch
All orders are carefully inspected, packaged, and dispatched within 1–3 business days of payment being confirmed. As every item is unique, we do not hold stock for unpaid orders, so we recommend completing your purchase promptly to avoid missing out.
UK Delivery
- Cost: £3.50
- Estimated delivery: 3-5 business days
- Carrier: InPost / tracked courier service
- All UK orders include tracking so you can follow your parcel every step of the way.
International Delivery
- Europe (EU): £14.99 — estimated 5–10 business days
- Rest of World: £29.99 — estimated 7–14 business days
- International orders are sent via a tracked service. Please note that any customs duties, import taxes, or local charges are the responsibility of the buyer.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation WhatsApp message containing your tracking number. You can use this to monitor your delivery through the carrier's website.
Damaged or Incorrect Items
We describe all items as accurately as possible, but if your order arrives damaged or not as described, please contact us within 48 hours of delivery at outsourceclothing@outlook.com or WhatsApp us on 07913991256 with your order number and photos of the item. We'll work quickly to make it right.
Lost Parcels
If your parcel hasn't arrived within the estimated timeframe, please get in touch and we'll investigate with the carrier on your behalf.
For any other questions, feel free to reach out — we're happy to help.